At Imperial Foods, we are committed to delivering premium-quality spices to your doorstep across Pakistan with speed, safety, and complete transparency.
📦 Shipping Rates & Nationwide Delivery
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Flat Shipping Rate: We offer a flat shipping charge of 249 PKR on all orders, regardless of the weight or number of items in your cart.
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Coverage: We deliver to all cities, towns, and regions across Pakistan.
⏱️ Delivery Timeline
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Order Processing: Once your order is confirmed, it is processed, quality-checked, and dispatched within 1 to 2 business days.
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Estimated Delivery Time:
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Major Cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, etc.): 2 to 4 business days after dispatch.
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Other Cities & Remote Areas: 3 to 6 business days after dispatch.
Please note: Deliveries may occasionally face minor delays during public holidays, extreme weather conditions, or high-volume festive seasons. We appreciate your patience during such times.
📍 Order Tracking
As soon as your package is handed over to our courier partner, you will receive a tracking number and a link via SMS or Email. You can use this link to monitor your shipment's journey in real-time.
💵 Cash on Delivery (COD) & Payment Methods
To make your shopping experience seamless and secure, we offer:
⚠️ Damaged or Incorrect Shipments
Our spices are packed in heavy-duty, moisture-proof resealable pouches to ensure they reach you in flawless condition. However, if your package arrives damaged or if you receive the wrong product:
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Please take a photo/video of the package immediately.
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Contact our customer support team within 48 hours of delivery, and we will arrange a replacement for you at no extra cost.
📞 Need Help?
If you have any questions regarding your order or shipping status, feel free to reach out to our team:
